Yes, we track CSI and most of our stores are now at the very top of the brands now,

but CSI is not a score.

It's having every single employee realize that they're relevant to what that CSI experience is.

Whether you're a receptionist and we tracked all the questions receptionists couldn't answer, Same with the call center.

And so then we work backward, make sure they can answer those questions quickly.

Don't have to forward somebody to find somebody.

And with the valets, how they greet a customer, what they say to the customer, even like the maintenance guys or the parts guys as they're walking out, rather than being on their phone and looking down with a baseball cap, you slow down and say, hey, David, great to see you, right? Or just, hi.

No question.