Women on Boards - Leaders and Directors in Conversation
Sep 14, 2026 · 22 min · 10 segments
In this episode of the 20 Years of Women on Boards podcast, Claire Braund OAM speaks with Nadia Moffatt OAM, a South Australian non-executive director, governance specialist and long-standing consumer…
Nadia MoffatGuest
Clare BraundHost
So how do you balance representing the interests of everyday consumers with those broader fiduciary and governance duties?
So fiduciary and all of those things, you know, I abide by the director's duties.
And you have to always act in proper faith and, you know, declare your conflicts of interest and, you know, do the best for the company.
As a consumer, I speak to people and I listen because I think if you get a, a variety of opinions, you'll always make better decisions.
So for example, in energy and telecommunications, what I really love is that they are essential to keeping people like me independent.
Because we rely on technology, we rely on power, we rely on all those things, more so than every other person.
So I talk about, um, stability and affordability, and the f- the fact is if power's not available, they're missing out on profits and we're missing out on the services that we need.
And so people then stop and say, "Oh, yeah, didn't think of that." It's really quite simple really.
[laughs] Given that energy, water, and communications, as I said, they're all essential services with vulnerable customers at the center, and of course they're all very open to cyber attack as well.
Do boards in these sectors think differently about risk compared with a sort of a more standard commercial style board, like a financial services company or something like that?
If anything, uh, I find that the energy and telecommunications are more, um, ri- rigid with, um, security, cyber, and artificial intell- intelligence and what's happening with it.
So I'm really pleased to say that our organization really keeps an eye on it, and it's used, but it's used in a managed way, so it's supervised use.
Because whatever you put out can damage the reputation of the organization, so you've really got to be careful.
So risk is about managing things that, that, you know, reputation, health and safety, all those different risks, you need, need to be managed.
So how do you balance representing the interests of everyday consumers with those broader fiduciary and governance duties?
So fiduciary and all of those things, you know, I abide by the director's duties.
And you have to always act in proper faith and, you know, declare your conflicts of interest and, you know, do the best for the company.
As a consumer, I speak to people and I listen because I think if you get a, a variety of opinions, you'll always make better decisions.
So for example, in energy and telecommunications, what I really love is that they are essential to keeping people like me independent.
Because we rely on technology, we rely on power, we rely on all those things, more so than every other person.
So I talk about, um, stability and affordability, and the f- the fact is if power's not available, they're missing out on profits and we're missing out on the services that we need.
And so people then stop and say, "Oh, yeah, didn't think of that." It's really quite simple really.
[laughs] Given that energy, water, and communications, as I said, they're all essential services with vulnerable customers at the center, and of course they're all very open to cyber attack as well.
Do boards in these sectors think differently about risk compared with a sort of a more standard commercial style board, like a financial services company or something like that?
If anything, uh, I find that the energy and telecommunications are more, um, ri- rigid with, um, security, cyber, and artificial intell- intelligence and what's happening with it.
So I'm really pleased to say that our organization really keeps an eye on it, and it's used, but it's used in a managed way, so it's supervised use.
Because whatever you put out can damage the reputation of the organization, so you've really got to be careful.
So risk is about managing things that, that, you know, reputation, health and safety, all those different risks, you need, need to be managed.
The rest of this transcript — segmented and speaker-labeled, so you land on the exact moment something was said
Search every transcript — by keyword, by phrase, or by meaning, across every show Radar indexes
Trends — what is surging across podcasts, measured against its own baseline
Alerts — when a name you follow appears in a newly indexed episode
No account is needed to search Radar.
