Sep 2, 2026 · 20 min · 10 segments
What if the candidate who looks perfect on paper is exactly the one you shouldn't hire? Eight Season 4 guests, from a bike brand to an industrial giant to three small hardware studios, keep landing…
I'm always wary of perfect.
Anyone who thinks they're perfect, any product that is perfect, nothing is perfect.
And actually it's the imperfection that delivers innovation.
um it's the grit in the oyster that creates the pearl and so we need to be permanently uncomfortable we need to be surrounding ourselves with people who are different to ourselves that challenge the status quo um that look at the world differently and that might be cultural it might be you know where their life experiences have taken them what their career has done um but you know, you just, you know, I can walk into some businesses and they tend to be in the service industry and lawyers and bankers.
And you just think it's a sort of, it's a sausage machine.
This is a little sausage on the, in front of a computer next to the next sausage.
And, you know, and they're churning out, you know, the same stuff.
Well, that just wouldn't work for us.
And I'm so proud of the like furious diversity inside this organization.
And actually I, if you look too hard for the perfect of anything, you're going to pay a premium because you're competing against the rest of the world of employers who are desperate to find the perfect employee.
Whereas if you're prepared to spend a bit more time and look beyond that and invite people who maybe don't fit but have something a little bit different about them and their CV isn't the way you thought and it isn't chat GBT and it's got some left-of-field odd things in it that make you go, ooh, God, that's a bit, ooh, that's a bit different.
Different.
Ooh, interesting.
And maybe they come in and maybe they can't sit up perfectly and give you a firm handshake and look you straight in the eye, but there's something about them that's just interesting.
Others will overlook them.
They may not see that.
They're not prepared to take a risk on anyone unless they're perfect.
And if you can back somebody who maybe isn't obvious and maybe is a little bit different, then they will thank you for it.
They will be more committed and they're probably better value.
Bring a bit of that risk into the business.
Allow people to make mistakes, try stuff, recruit people who are a little bit different and see what they might bring rather than just the absolute perfect individual.
You know what you're going to get, but it's not going to take you that big step forward.
I don't even know the depth of that.
I mean, that used to be the case where people would join the company and they'd say, what would you like me to do? And I would say to them, well, that's a very, very, very odd question.
I've got no idea.
I'm always wary of perfect.
Anyone who thinks they're perfect, any product that is perfect, nothing is perfect.
And actually it's the imperfection that delivers innovation.
um it's the grit in the oyster that creates the pearl and so we need to be permanently uncomfortable we need to be surrounding ourselves with people who are different to ourselves that challenge the status quo um that look at the world differently and that might be cultural it might be you know where their life experiences have taken them what their career has done um but you know, you just, you know, I can walk into some businesses and they tend to be in the service industry and lawyers and bankers.
And you just think it's a sort of, it's a sausage machine.
This is a little sausage on the, in front of a computer next to the next sausage.
And, you know, and they're churning out, you know, the same stuff.
Well, that just wouldn't work for us.
And I'm so proud of the like furious diversity inside this organization.
And actually I, if you look too hard for the perfect of anything, you're going to pay a premium because you're competing against the rest of the world of employers who are desperate to find the perfect employee.
Whereas if you're prepared to spend a bit more time and look beyond that and invite people who maybe don't fit but have something a little bit different about them and their CV isn't the way you thought and it isn't chat GBT and it's got some left-of-field odd things in it that make you go, ooh, God, that's a bit, ooh, that's a bit different.
Different.
Ooh, interesting.
And maybe they come in and maybe they can't sit up perfectly and give you a firm handshake and look you straight in the eye, but there's something about them that's just interesting.
Others will overlook them.
They may not see that.
They're not prepared to take a risk on anyone unless they're perfect.
And if you can back somebody who maybe isn't obvious and maybe is a little bit different, then they will thank you for it.
They will be more committed and they're probably better value.
Bring a bit of that risk into the business.
Allow people to make mistakes, try stuff, recruit people who are a little bit different and see what they might bring rather than just the absolute perfect individual.
You know what you're going to get, but it's not going to take you that big step forward.
I don't even know the depth of that.
I mean, that used to be the case where people would join the company and they'd say, what would you like me to do? And I would say to them, well, that's a very, very, very odd question.
I've got no idea.
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