When I hired the right administrative team a little over a year ago, I did the math and realized we now have the capacity to grow to two and a half million dollars in revenue before we'd need to hire again. Today I'm continuing my strategic planning series with the operations section, the part that actually determines whether your business can grow without you working more hours. I walk through the four planning areas I use, from deciding whether to launch a new product or grow what you already have, to the exact systems we built so our team stopped losing messages between email, WhatsApp, and our project management platform. I also get honest about who this phase of business actually gets lonely for, and why I'm looking for peers, not students, to join me at the Costa Rica retreat. If you're a women business owner trying to build infrastructure instead of just working harder, this episode is your framework.
In this episode:
- Why I did the math on my own admin team and found out exactly how much revenue we can grow to before hiring again
- The four operations planning areas... product development, team and culture, physical resources, and processes and systems
- The exact system we built to stop losing messages between email, WhatsApp, and our project management platform
- Why offering too many services too soon is what fractures most growing businesses
- Why I'm looking for peers, not students, to join me at the Costa Rica retreat
- The bold claim I made about what this retreat could be worth to your business next year
Take Action:
Pick one or two operations planning areas from this episode, pull up the template, and fill in just those sections to start your pre-planning for 2027.
Resources from this episode:
- Annual Strategic Planning Workbook/Template
- Episode 21: Strategic Planning 101
- Episode 22: The Financial Planning Every CEO Needs To Do Every Year
- Well Women Business CEO Reset Retreat — Costa Rica, January 15–19, 2027 (application only)
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Laura Park-FigueroaHost