Interviews Inside The Welcome Center

I am in the Welcome Center at Union Gospel Mission in Tarrant County, and with me is Ms. Ebony.

Hi.

Hi, how are you doing?

I am good.

Thanks for coming by.

We're visiting the, well, I got invited to the Welcome Center like three times in one podcast episode.

And so it was like hard to turn down.

So packed up some gear and came out.

We're glad to have you.

Well, thank you.

I did a tour led by Mark.

At the time, you looked like you were in and out of the dignity room and doing some other things.

Are you an outreach person here?

Yes, I am part of the outreach team.

I've been in homeless services for about 11, 12 years.

So I've experienced a lot of things regarding our community and what to focus on and what their barriers might be.

And I do specialize in SOAR.

So I'm SOAR certified, which that helps clients apply for Social Security benefits and retirement and other things in that area.

It looks like you outreach folks look after a lot of different details on behalf of the people you're serving.

Yes.

Excellent.

How did you get to UGM?

So I came from Partnership Home, which was Tarrant County Homeless Coalition.

And then I knew about UGM because I've been in this population for a long time.

I started off with Catholic Charities, so I kind of knew what their mission was and what their purpose was going to be.