Using AI at Work: AI in the Workplace & Generative AI for Business Leaders
May 25, 2026 · 44 min · 11 segments
Send us Fan Mail Voice AI is advancing faster than most organizations realize. In this episode Chris talks with Shawn Zhang, CTO and co-founder of…
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If you look at these enterprise voice AI agents, it doesn't understand sarcasm very well, and that's because of how the technology is built.
As far as where we were and where we are today, would you say that, that we've made it in voice?
I think there's a lot of problems, um, but I think voice is just the most intuitive medium of communication.
Voice AI is kind of crowded, but this enterprise-grade voice AI that you guys are doing, it's kind of a different game.
There's a different way of how we position it, and when we think about truly enterprise-grade, we really care about security.
And then also just when people think about latency, latency is very mission-critical for all operations.
So what makes a voice AI company real versus just maybe something that was well-marketed?
I think this is where everything is getting very hyped, so I would care less about what are they saying in terms of their solutions page, but what are their customer testimonials looking like, and is that an industry or use case that's very similar to my own? Then, yes, I would be quite interested in that.
Sean Zhang is the CTO and technical co-founder of Sanas, an enterprise voice AI company.
He is building real-time technology that makes speech clearer, reduces accent bias, and helps humans and AI communicate more naturally across the world.
Each week, we'll be learning how today's business owners, entrepreneurs, and ambitious professionals are getting more done with smart use of tomorrow's tech.
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If you look at these enterprise voice AI agents, it doesn't understand sarcasm very well, and that's because of how the technology is built.
As far as where we were and where we are today, would you say that, that we've made it in voice?
I think there's a lot of problems, um, but I think voice is just the most intuitive medium of communication.
Voice AI is kind of crowded, but this enterprise-grade voice AI that you guys are doing, it's kind of a different game.
There's a different way of how we position it, and when we think about truly enterprise-grade, we really care about security.
And then also just when people think about latency, latency is very mission-critical for all operations.
So what makes a voice AI company real versus just maybe something that was well-marketed?
I think this is where everything is getting very hyped, so I would care less about what are they saying in terms of their solutions page, but what are their customer testimonials looking like, and is that an industry or use case that's very similar to my own? Then, yes, I would be quite interested in that.
Sean Zhang is the CTO and technical co-founder of Sanas, an enterprise voice AI company.
He is building real-time technology that makes speech clearer, reduces accent bias, and helps humans and AI communicate more naturally across the world.
Each week, we'll be learning how today's business owners, entrepreneurs, and ambitious professionals are getting more done with smart use of tomorrow's tech.