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Sean Zhang
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May 25, 2026
105: Using Voice AI for Customer Service, Sales, and Enterprise Growth with Shawn Zhang
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33:38Chris DaigleHOST
Do the clients that you're working with, are they obligated or encouraged t-to say, "By the way, this is an AI agent that you're dealing with"?
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33:48Sean ZhangGUEST
I think from what we see, we kind of leave it to our customers and potentially the regulators, right? So it's up to them whether or not they want to say this is regulated, or I mean, this is being used, these different AI tools, or if it's not, I would say it's up to them.
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34:03Sean ZhangGUEST
And the way I see it is we're here to provide more of that freedom and liberty.
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34:08Sean ZhangGUEST
I think more freedom is more power, and that's why we want to also express it to users.
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34:12Sean ZhangGUEST
In fact, when we deploy our technology across different users, we're even like, "We recommend giving them the choice." Some people might be skeptics to adopting AI, and maybe you have some groups that use AI and some groups that don't.
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34:26Sean ZhangGUEST
And for those that maybe don't, but they see positive results in the other group, they might go FOMO.