Sep 22, 2026 · 39 min · 12 segments
Douglas Slaybaugh has spent close to 10,000 hours coaching accounting leaders, and he's seeing something he doesn't like: partners drowning in chargeable work, admin, and meetings. They then don't…
Douglas SlaybaughGuest
Randy CrabtreeHost
But let's assume that we create the capacity now and we realize this is our opportunity to be that advisor now, to do the thing that we've been talking about for years, but haven't because we're just so busy being busy doing the work we've always done.

Do people understand that? What advisory is? Do we have to retrain? Do we have to teach? How do we get to that step?

So one of the things I've found in accounting is that how quickly a concept can become cliche.

And we weren't even sure if it was advisory or accounting services for a long time.

It has become somewhat of a cliche and then how we build it, how we hold it, how we keep it.

We very quickly just assume these words and definitions without really understanding them.

And it got bought by Plant Moran, I don't know how many years ago, but it was just a beautiful firm.

And we had a concept called Trusted Business Advisor, and we actually had classwork around it and levels.

So to become a Trusted Business Advisor 3, You had to cross-sell so much work.

You had to do more training, more cross-selling, more conversations, more outcomes.

But let's assume that we create the capacity now and we realize this is our opportunity to be that advisor now, to do the thing that we've been talking about for years, but haven't because we're just so busy being busy doing the work we've always done.

Do people understand that? What advisory is? Do we have to retrain? Do we have to teach? How do we get to that step?

So one of the things I've found in accounting is that how quickly a concept can become cliche.

And we weren't even sure if it was advisory or accounting services for a long time.

It has become somewhat of a cliche and then how we build it, how we hold it, how we keep it.

We very quickly just assume these words and definitions without really understanding them.

And it got bought by Plant Moran, I don't know how many years ago, but it was just a beautiful firm.

And we had a concept called Trusted Business Advisor, and we actually had classwork around it and levels.

So to become a Trusted Business Advisor 3, You had to cross-sell so much work.

You had to do more training, more cross-selling, more conversations, more outcomes.
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