The Strategic Entrepreneur with Cindy Gordon
Sep 24, 2026 · 8 min · 6 segments
**What Findability Actually Is** Selective visibility strategist and business mentor Cindy Gordon breaks down what findability actually means, and it is not one thing. It is three: humans…
Cindy GordonHost
Someone will tell me that they are struggling with findability and what they actually mean is they do not feel seen enough.

Not enough likes, not enough comments, not enough eyeballs on the thing that they made.

So the instinct is to think that the answer is more, more posting, more platforms, more noise.

And sometimes that does help a little bit, but a lot of the time it does not because that is a visibility problem and visibility is only the first of three pieces that actually make a business findable.

I had said this on a most episodes without really unpacking it, that changes today.

Humans is the piece that we've already talked about, the moment someone actually stops.

So scrolling at an event or holding something that you printed, that is a real and a very necessary part of findability, but it's only one part.

algorithms is a different piece entirely, and it has nothing to do with whether a human likes you.


You can be completely magnetic to a human being but still be invisible to the algorithm, deciding whether that human ever sees you in the first place.

AI is the third piece, the newest one, and it is genuinely different from the other two.

It is whether ChatGPT, Claude, Perplexity, or another AI tool actually recommends you and your business by name when someone asks who they should hire.

So let me make each of these a little bit more concrete because they show up in some pretty specific ways.

Is your bio saying the same thing that your website says? Is it saying the same thing that you say out loud at an event? Consistency is part of what makes someone stop because it is what makes you recognizable and unmistakable the second time that they see you, not just the first.

On the algorithm side, remember that people are using social platforms as actual search engines now and not just feeds for entertainment.

So the algorithm on the platform needs to completely understand who you are and what you do from your own words so it can actually serve you up to the right person.

A clear title, an actual meta description on each page, the simple pieces that help Google understand what your page is even about.

On the AI side, it is whether your content gets picked up and cited when someone asks a question in your niche.

It is also third-party mentions, reviews, and anything that gives an AI tool something outside of your own words to actually verify you with.

Someone will tell me that they are struggling with findability and what they actually mean is they do not feel seen enough.

Not enough likes, not enough comments, not enough eyeballs on the thing that they made.

So the instinct is to think that the answer is more, more posting, more platforms, more noise.

And sometimes that does help a little bit, but a lot of the time it does not because that is a visibility problem and visibility is only the first of three pieces that actually make a business findable.

I had said this on a most episodes without really unpacking it, that changes today.

Humans is the piece that we've already talked about, the moment someone actually stops.

So scrolling at an event or holding something that you printed, that is a real and a very necessary part of findability, but it's only one part.

algorithms is a different piece entirely, and it has nothing to do with whether a human likes you.


You can be completely magnetic to a human being but still be invisible to the algorithm, deciding whether that human ever sees you in the first place.

AI is the third piece, the newest one, and it is genuinely different from the other two.

It is whether ChatGPT, Claude, Perplexity, or another AI tool actually recommends you and your business by name when someone asks who they should hire.

So let me make each of these a little bit more concrete because they show up in some pretty specific ways.

Is your bio saying the same thing that your website says? Is it saying the same thing that you say out loud at an event? Consistency is part of what makes someone stop because it is what makes you recognizable and unmistakable the second time that they see you, not just the first.

On the algorithm side, remember that people are using social platforms as actual search engines now and not just feeds for entertainment.

So the algorithm on the platform needs to completely understand who you are and what you do from your own words so it can actually serve you up to the right person.

A clear title, an actual meta description on each page, the simple pieces that help Google understand what your page is even about.

On the AI side, it is whether your content gets picked up and cited when someone asks a question in your niche.

It is also third-party mentions, reviews, and anything that gives an AI tool something outside of your own words to actually verify you with.
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