The Resilient Retail Game Plan - retail insights, retail trends and best practices
Jul 2, 2026 · 23 min · 13 segments
The shoppers who start researching Christmas earliest are also the ones who spend the most — and most retailers are invisible during exactly that window. **Hi, I'm retail strategist and founder of…
Hannah BartlettGuestCatherine ErdlyHost
We've kind of seen a little bit of a reversal of Christmas creep, shall we say.

So the earlier someone starts the whole, generally, the more they will invest in the season.

Black Friday is having a huge impact on when we are actually going to spend the money.

They want to have done all the research on which products are going to resonate and where they can get the best value for money.

And then they won't actually press that purchase button until they know what deals are going to be available.

I think we're actually seeing, I think it's 60% of people now are holding off until November or later to do their Christmas shopping.

People want to invest the time in making sure that they are clear what the purpose of the product is, what the provenance of the product is, and how it's going to be right for their purchase or for the person they're gifting to.

But they're not actually going to press go until much, much later and nearer Christmas.

We've kind of seen a little bit of a reversal of Christmas creep, shall we say.

So the earlier someone starts the whole, generally, the more they will invest in the season.

Black Friday is having a huge impact on when we are actually going to spend the money.

They want to have done all the research on which products are going to resonate and where they can get the best value for money.

And then they won't actually press that purchase button until they know what deals are going to be available.

I think we're actually seeing, I think it's 60% of people now are holding off until November or later to do their Christmas shopping.

People want to invest the time in making sure that they are clear what the purpose of the product is, what the provenance of the product is, and how it's going to be right for their purchase or for the person they're gifting to.

But they're not actually going to press go until much, much later and nearer Christmas.
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