The Resilient Retail Game Plan - retail insights, retail trends and best practices
Jul 9, 2026 · 20 min · 10 segments
**Have you ever opened your Shopify dashboard looking for one answer and somehow ended up with ten new questions?** Hi, I'm retail strategist and founder of Resilient Retail Club, Catherine Erdly…
Many business owners think that the solution is another app, another report, another dashboard, and certainly we are all being sold more AI tools every single day.
But the reality is that more information doesn't automatically lead to better decisions.
One of the things that I quite often see is founders who are bamboozled by an excess of data.
And the big question that's in their mind is really, so what? So now I know all of this information, I can see all of these different things, all of these different elements.
And ultimately, I still don't know whether or not I'm actually making any money.
They might be looking at Shopify reports, Google Analytics, Klaviyo reports, meta ad reporting, accounting software.
They might be running third party analytic tools, for example, endless spreadsheets, looking at heat maps of their website.
or getting notifications or insights from all of the different tools that have added AI into it.
And again, still not really sure what to be actually doing with it and which numbers they should be focusing on most.
Many business owners think that the solution is another app, another report, another dashboard, and certainly we are all being sold more AI tools every single day.
But the reality is that more information doesn't automatically lead to better decisions.
One of the things that I quite often see is founders who are bamboozled by an excess of data.
And the big question that's in their mind is really, so what? So now I know all of this information, I can see all of these different things, all of these different elements.
And ultimately, I still don't know whether or not I'm actually making any money.
They might be looking at Shopify reports, Google Analytics, Klaviyo reports, meta ad reporting, accounting software.
They might be running third party analytic tools, for example, endless spreadsheets, looking at heat maps of their website.
or getting notifications or insights from all of the different tools that have added AI into it.
And again, still not really sure what to be actually doing with it and which numbers they should be focusing on most.
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