Building High-Performing Recruitment Teams: Learning, Development and Long-Term Success with Angela Cripps, Owner & Managing Director at Recruiting Gym

Welcome to the latest episode of the Recruitment Leadership Podcast, hosted by Alison Humphries.   Recruitment businesses invest heavily in systems, processes and technology - but are they investing enough in the development of their people?   In this episode, Alison is joined by Angela Cripps, Owner & Managing Director at Recruiting Gym, to explore why learning and development is often misunderstood in recruitment, and what businesses need to do differently to build long-term performance.   Drawing on over 37 years in the industry and decades of training experience, Angela shares practical advice on creating learning programmes that actually stick, rather than relying on one-off training sessions and quick fixes.   Together, they explore:   💡 The biggest mistakes recruitment businesses make with learning and development 💡 Why training should start with business objectives - not a skills gap assumption 💡 How to identify the real reason behind performance challenges 💡 The importance of structured onboarding, ongoing assessments and repeat learning 💡 How to measure return on investment from training 💡 Why managers need to stop "telling" and start developing people properly 💡 How AI and learning platforms can support development - when used with intention   This episode is a reminder that high-performing recruitment businesses don't happen by accident. They build strong habits, clear processes and continuous development into the way they operate.   If you're responsible for growing a team, improving performance or developing future leaders, this episode is packed with practical takeaways.   Connect with Angela Cripps on LinkedIn.   Want to discuss this topic further with Alison?    💬 Email her at alison@recruitmentleadership.co.uk.