#374: Investing in Your Team to Create a Mission-Driven Firm with Jimmy Evans

It doesn't matter how experienced they are, because what was missing was understanding how Jimmy Evans does business.

Yeah.

How does Jimmy Evans treat clients? How does Jimmy Evans communicate with clients? How does Jimmy Evans create strategy? How does Jimmy Evans take a case from beginning to the end? How do you draft things in the system? How do you, you know, how do you come up with creative pleadings and court documents and, and finding all that language? Like we realized in our honest self assessment, that's what that was missing.

I was hiring people who were good.

Don't get me wrong.

I mean, you know, that, that were good.

But they didn't apply our way of doing it, which is what makes it different and which is what makes our practice a little more creative.

And so the incubator became this concept of the first 90 days of whenever somebody is hired, no matter who they are.

whether it's the front desk or, you know, your top senior associate attorney, they go through the incubator and they get with she who must not be named and they sit down.

And for the first 90 days before you ever even touch the courtroom or you start managing cases, you go through every day, you know, eight to five or nine to five learning our system.

And learning how we communicate, learning our business values, shadowing, shadowing me, the paralegals, you know, going to court, but watching, watching the interaction.

And when those attorneys and paralegals would come with me during the incubator, whenever we left the courtroom, the first conversation was, all right, let's sit and talk about what just happened.

Give me incubator feedback.

What worked? What didn't work? What did you see from the moment we stepped in with the other attorney from the conversation to how we were dressed? I mean, everything matters, you know, when you're trying to get an outcome for a client.

And so those conversations have been really, really pivotal learning moments for the for our team.

Yeah, and that's your head paralegal is running that.

And you called her from that retreat and asked her if she was game for this.

And she said yes.

I

thought it was a great idea.

And we both agreed that's what was missing.

You can't just hire people for your own listeners and just assume they know how to read your mind, that they know how you do things.

They may know how to represent somebody in a DWI, how to defend them.

They know the law.

They know the courts.