Episode #79: Battling the Unprofessional - Wendy Moir, HCRA Ontario

Thanks so much, Patrick.

Thanks for having me.

Uh, really great to be able to talk about this today.

And, um, yeah, I, uh, so I joined the HCRA as the CEO and registrar.

the first permanent CEO and registrar actually back in 2021, when doors were opened for the HCRA.

We're a new regulatory body and we license builders and sellers of new homes across Ontario.

And yes, as you had mentioned before, previous to that, Tarion had done the regulatory piece for new home builders.

So now the HCRA is doing that.

And I'm the CEO and registrar.

I actually moved across the country from BC to become the CEO of the HCRA.

And I had been regulating home builders and developers in BC for 16 years before that.

So, yeah, it's been fun.

I really enjoy working in Ontario.

It's great work to be involved in.

Coming out of left field on you, what are the differences between BC and Ontario? Is it mostly the same sort of setup? I imagine it can't be because I don't, is there anything like Tarion? Oh no, there was something like Tarion out there that got bankrupted by the leaky condos thing.

That is right.

That is right.

There was the BC new home warranty, I think it was called, which was a good memory.

It was bankrupted from the leaky condos crisis.

And what came out of that was actually a government administered legislative framework, which I joined about, I don't know, five, six years into it in 2005.

So there is mandatory licensing.

There is mandatory warranty coverage, just like in Ontario.

So the organization that I belong to, which was the homeowner protection office at the time, did the enforcement and the licensing.

So I worked for them.

The difference is that in BC, they have, they brought insurers in.