Oct 7, 2026 · 29 min · 11 segments
The CEO of La Marzocco tells us how the 100-year-old company evolved from a small workshop to a global lifestyle brand. Plus: Tim Schroeder on how Hagen leveraged Danish coffee culture to stand out in…
Tim SchroederGuestChris CharmakOne, uh, when we were talking about the 100 years, the last, uh, big wow moment we had, that was in 2009.
Back in the days, La Marzocco was already growing, uh, but all the investment was funded by growth.
And in 2009, uh, with economic crunch, we basically stopped, uh, from selling, uh, overnight, especially because La Marzocco was still kind of new, although it was already 90 years old.
We didn't have, uh, that many machines outside that there was a replacement business.
So for us, uh, if you remember, for six months, uh, everybody stopped from making investment.
And, uh, we just moved ourself into a bigger factory, northern of Florence, with the idea to fund, uh, the new investments, uh, with the, the old factory and turn into residential.
The economic crunch has also been a real estate crunch, so we couldn't sell anything.
I remember, I think, uh, back in those days, we had to invoice 35 machines a week to stay in business, and we were desperate, uh, because was not that easy-
So luckily, the crisis disappeared, uh, and things, uh, continued to grow for La Marzocco, so we decided that we didn't need to sell the space anymore.
So we decided to use, uh, that space as a way to basically give back, uh, to the industry what we got through the industry.
... because, uh, you know, I keep believing, I don't know if you can say it or not, but it's like a, a Willy Wonka, a, a chocolate-
But definitely, I think, uh, that when people, uh, from the industry that really take, uh, the time, uh, to reach Accademia, because it's not that easy to reach, uh, and to spend time, time there, I think, uh, they go back fascinated about-
Well, I mean, it's such a personal thing, isn't it? I mean, we were laughing about your choice of coffee, and people who care, really care.
One, uh, when we were talking about the 100 years, the last, uh, big wow moment we had, that was in 2009.
Back in the days, La Marzocco was already growing, uh, but all the investment was funded by growth.
And in 2009, uh, with economic crunch, we basically stopped, uh, from selling, uh, overnight, especially because La Marzocco was still kind of new, although it was already 90 years old.
We didn't have, uh, that many machines outside that there was a replacement business.
So for us, uh, if you remember, for six months, uh, everybody stopped from making investment.
And, uh, we just moved ourself into a bigger factory, northern of Florence, with the idea to fund, uh, the new investments, uh, with the, the old factory and turn into residential.
The economic crunch has also been a real estate crunch, so we couldn't sell anything.
I remember, I think, uh, back in those days, we had to invoice 35 machines a week to stay in business, and we were desperate, uh, because was not that easy-
So luckily, the crisis disappeared, uh, and things, uh, continued to grow for La Marzocco, so we decided that we didn't need to sell the space anymore.
So we decided to use, uh, that space as a way to basically give back, uh, to the industry what we got through the industry.
... because, uh, you know, I keep believing, I don't know if you can say it or not, but it's like a, a Willy Wonka, a, a chocolate-
But definitely, I think, uh, that when people, uh, from the industry that really take, uh, the time, uh, to reach Accademia, because it's not that easy to reach, uh, and to spend time, time there, I think, uh, they go back fascinated about-
Well, I mean, it's such a personal thing, isn't it? I mean, we were laughing about your choice of coffee, and people who care, really care.
The rest of this transcript — segmented and speaker-labeled, so you land on the exact moment something was said
Search every transcript — by keyword, by phrase, or by meaning, across every show Radar indexes
Trends — what is surging across podcasts, measured against its own baseline
Alerts — when a name you follow appears in a newly indexed episode
No account is needed to search Radar.