Arun & Chris Show episode 3:AI and the Dental Patient Journey, What's Changing, What to Watch, and Where to Star

And of course, one of the interesting things about certainly within my world, the period from September to December is, I always actually describe that as hunting season.

And what I mean by that is that obviously what you are trying to do is you're trying to transact business in order to pay the bills in the final quarter of the year.

But what you're also doing is that you're lining up next year.

And you're beginning to think, we do tend to think in calendar years.

And so what's going on, and I'm sure you must have this as well, Aaron, is that many of the conversations that you're having with your dental clients, yes, you're dealing with today's issues.

Yes, you're dealing with how the hell we're going to get through from now till Christmas.

But you've got this other mindset, which is we need to prepare for 2027.

We need to make sure that we've got the time, the people, the money, the resources in place to actually make sure that 2027 is a successful year.

And as you say quite rightly, we can't go a day without talking about AI and We can't go an hour sometimes without talking about the impact that AI is having.

Well, there is that as well.

And, you know, certainly my business workflow has transformed.

I have to say I've been a user of AI for probably about two to three years now.

So...

As in all things, a relatively early adopter.

But certainly, 2026 will go down as the year in which my day-to-day workflow was completely transformed by the impact that AI has on every aspect of what we do.