Sep 28, 2026 · 32 min · 11 segments
***Summary:*** One client made up roughly 40% of the agency’s revenue. When that client left, the team was massively overstaffed, layoffs followed, and the founders had to confront a painful…
Aric WhiteleyGuest
Sean LangHost
Actually, having a plumbing business would probably be pretty sweet because nothing's ever changing, but it's the polar opposite of what we do.

I'm sure that policies and regulations aren't really changing all that often versus digital marketing.

And depending on who you're serving and what market you're serving it in and what platforms it's on, you might be having to...

But I think a lot of people who are in the agency space are in the agency space because that in that in some way is kind of like it's excitement to them.

To your point is, I think, you know, to go a little bit darker and a little more competitive sides, I just feel like people who can really move at speed and be able to evolve in currents that switch directions all the time, especially in this age of AI, I think those are the people that are going to thrive.

And I think you can already see a lot of use cases and studies coming out about that.

There's single person, million, billion dollar businesses now, which I think is really interesting.

So I think as I related back to the industry and what I'm hearing is, I do see a lot of fear.

I do see, I mean, every single day in my feed, I'm seeing RIP media buyers, RIP agencies, right? Those types of things.

Actually, having a plumbing business would probably be pretty sweet because nothing's ever changing, but it's the polar opposite of what we do.

I'm sure that policies and regulations aren't really changing all that often versus digital marketing.

And depending on who you're serving and what market you're serving it in and what platforms it's on, you might be having to...

But I think a lot of people who are in the agency space are in the agency space because that in that in some way is kind of like it's excitement to them.

To your point is, I think, you know, to go a little bit darker and a little more competitive sides, I just feel like people who can really move at speed and be able to evolve in currents that switch directions all the time, especially in this age of AI, I think those are the people that are going to thrive.

And I think you can already see a lot of use cases and studies coming out about that.

There's single person, million, billion dollar businesses now, which I think is really interesting.

So I think as I related back to the industry and what I'm hearing is, I do see a lot of fear.

I do see, I mean, every single day in my feed, I'm seeing RIP media buyers, RIP agencies, right? Those types of things.
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