Aug 13, 2026 · 36 min · 11 segments
What separates great technology leaders from everyone else? According to Allen Hill, it starts with resisting the urge to solve problems before fully understanding them. In this episode of Soul of…
Tom McGrathHost
of tech adoption in the Air Force, how would you describe where it was in terms of embracing the potential for IT at that moment?
And so when I was in Japan, And there was a new tech adoption at that time of what they call the MDT.
And I, you know, when I came into Japan, they brought me into the telecommunications center and I sat down and they were having problems with it, adopting it and how to use it.
And from that point on, that kind of set my trajectory throughout my career of always being in the forefront of adopting new technologies.
When I came to Hawaii, there was a system called GCCS, and they were having a challenge getting that up and running and working right.
I happened to be, you know, stationed there for a different purpose, but when they were run into issues, I said, hey, can I look at your problem? What they had spent several weeks on trying to figure it out, figure it out in a couple hours.
And so he brought me in to help modernize Air Force and how it delivered IT throughout the Pacific Air Forces.
And so the first to stand up a network operations security center, consolidating and bringing efficiencies to the Air Force, delivering the technologies that helped Air Force be much more efficient than what it was.

are the strengths and weaknesses of an organization like the Air Force when it comes to tech adoption?
The Air Force, I think, is a little leading edge compared to some of the other services.

of tech adoption in the Air Force, how would you describe where it was in terms of embracing the potential for IT at that moment?
And so when I was in Japan, And there was a new tech adoption at that time of what they call the MDT.
And I, you know, when I came into Japan, they brought me into the telecommunications center and I sat down and they were having problems with it, adopting it and how to use it.
And from that point on, that kind of set my trajectory throughout my career of always being in the forefront of adopting new technologies.
When I came to Hawaii, there was a system called GCCS, and they were having a challenge getting that up and running and working right.
I happened to be, you know, stationed there for a different purpose, but when they were run into issues, I said, hey, can I look at your problem? What they had spent several weeks on trying to figure it out, figure it out in a couple hours.
And so he brought me in to help modernize Air Force and how it delivered IT throughout the Pacific Air Forces.
And so the first to stand up a network operations security center, consolidating and bringing efficiencies to the Air Force, delivering the technologies that helped Air Force be much more efficient than what it was.

are the strengths and weaknesses of an organization like the Air Force when it comes to tech adoption?
The Air Force, I think, is a little leading edge compared to some of the other services.
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