Smart Business Growth with Nicky Miklós
Aug 23, 2026 · 1 min · 1 segments
**Coming 26th August 2026: Episode 28, "Sales Leadership Is Evolving, Are You?"** Sales performance isn't about skill, it never has been. In this preview clip from the upcoming Smart Business Growth…
Nicky MiklósHost
It's really about understanding that what's showing up in the numbers is a downstream result of what's happening within the team.

There's confidence levels, there's clarity of role, there's quality of feedback conversations.

Are you equipped and confident and not avoiding having the tough conversations? Or are our tough conversations, hard conversations, or even just awkward conversations being quietly avoided.

If you're a leader of leaders, I want you to really think about where are the little pockets that, you know, your leaders might be avoiding tough conversations.

And if you're a leader of a direct team, then let's think about it for ourselves as well.

Because when performance management isn't consistent, when standards aren't clear, when underperformance is tolerated, and I'm even talking about the little things that we just let slide because it's not worth that tough conversation.

It doesn't affect just the individual that you're maybe avoiding a conversation with.

Little things that you think don't add up to much are falling through the cracks.

It's really about understanding that what's showing up in the numbers is a downstream result of what's happening within the team.

There's confidence levels, there's clarity of role, there's quality of feedback conversations.

Are you equipped and confident and not avoiding having the tough conversations? Or are our tough conversations, hard conversations, or even just awkward conversations being quietly avoided.

If you're a leader of leaders, I want you to really think about where are the little pockets that, you know, your leaders might be avoiding tough conversations.

And if you're a leader of a direct team, then let's think about it for ourselves as well.

Because when performance management isn't consistent, when standards aren't clear, when underperformance is tolerated, and I'm even talking about the little things that we just let slide because it's not worth that tough conversation.

It doesn't affect just the individual that you're maybe avoiding a conversation with.

Little things that you think don't add up to much are falling through the cracks.
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