122: Hire, Coach, and Keep the Right Leaders

But there has been a theme that's been coming up with clients the last... couple of weeks.

And I think it's the nature of the holiday season.

And that is healthy turnover versus unhealthy turnover.

I've had some clients that we've been working with that have some key members of their leadership team that are really, really struggling.

We're doing some coaching.

We're doing some performance plans.

We're having a lot of tough conversations.

But the The turnover is now kind of rearing its head, I think, post-holiday season, right? I think many people are scared to make those moves during the holiday season, rightfully so.

It's hard to let somebody go during the holidays because business is so busy.

You are leaning on that person.

You rely on that person.

You also potentially want to take some time off for yourself.

But there's also just the human element that nobody wants to let anybody go during Thanksgiving or during Christmas, right? Yeah.

They don't want to put that financial burden on somebody.

So it's been, you know, post holidays, here we are.

We've had a couple of clients reach out and say, okay, it's time.

We want to make this decision.

And we've had some surprise turnover too.

And so the first thing that always comes up when turnover happens is, Let's slow down.

Let's reflect on the process of how we hired this person.

What worked? What didn't work? And then my question is always, did this person align with your core values? And with the majority of the clients that we work with, we tend to do a lot of work on defining their core values.

Because when I ask that question, nine times out of 10, I get a blank look and a stare and somebody, you know, the client will say, or clients will say, I have no idea.

I don't, we don't have core values.

And I get really, really fired up about that because I've seen in my experience, a company working for multiple companies, I've seen companies that have core values in place and how they use them to drive decision-making on all levels, especially hiring.

And I've seen how powerful that can be.