PM Collective - The ART of property management
Jun 28, 2026 · 27 min · 9 segments
Send us Fan Mail We dig into why we refuse to list rentals we have not physically checked, and how that one rule prevents pricing mistakes, nasty…
Pat MearsGuest
Ashleigh GoodchildHostIt is the post that says, we don't list rentals we haven't walked through.
Now, the reason why I really just wanted to have a chat with you about it is to actually find out how you manage that.
Is that a rule that you guys have got only when the property is vacant or also for properties that are transferring from other agents?
Yeah, just for vacant ones, it would be very handy to be able to do for transfers because you never have a full picture until it's now yours to look after sort of thing.
Well, that makes me feel a lot better because when I saw that and I was like, geez, he's got a point, you know, and I don't know whether our offices is doing that for every property because the transfer of management's ones are hard.
So I thought that that would actually just be a really good topic to talk about because it is something where I think you only pay attention when you've like been screwed over before.
And there has been times, and I know this sounds really, really dumb, and it was like a number of years ago, and I remember taking on a management and just, you know, did the management, no problems at all, pick up the keys, get everything transferred over to find out that the tenant hadn't paid rent for six months.
But I'm interested now in people's process with that, like how you can protect yourself as a property manager to make sure that you maybe are, if you haven't experienced that before, you might not have a checklist of like what you should be doing doing with your due diligence before passing a property over.
It'll be one part, we're going to talk about the handover with the vacant properties and how you work that, making sure you've walked through them.
And then the second bit, we'll talk about transfer of managements and a bit of due diligence there.
Are you finding in your area that people are trying to rush you from a new management point of view? And do they, are they pretty accepting of like the fact that, you know what, I'm actually not really going to have too much of a chat until I've looked through? Tell me that process and how that works for you guys.
So that way you know exactly what it is and then obviously the inclusions and that sort of thing because in our area, I won't sign a management that doesn't have an air conditioner.
And a lot of the new builds, if they're four bedders, will have two split systems or they'll have ducted air.
It is the post that says, we don't list rentals we haven't walked through.
Now, the reason why I really just wanted to have a chat with you about it is to actually find out how you manage that.
Is that a rule that you guys have got only when the property is vacant or also for properties that are transferring from other agents?
Yeah, just for vacant ones, it would be very handy to be able to do for transfers because you never have a full picture until it's now yours to look after sort of thing.
Well, that makes me feel a lot better because when I saw that and I was like, geez, he's got a point, you know, and I don't know whether our offices is doing that for every property because the transfer of management's ones are hard.
So I thought that that would actually just be a really good topic to talk about because it is something where I think you only pay attention when you've like been screwed over before.
And there has been times, and I know this sounds really, really dumb, and it was like a number of years ago, and I remember taking on a management and just, you know, did the management, no problems at all, pick up the keys, get everything transferred over to find out that the tenant hadn't paid rent for six months.
But I'm interested now in people's process with that, like how you can protect yourself as a property manager to make sure that you maybe are, if you haven't experienced that before, you might not have a checklist of like what you should be doing doing with your due diligence before passing a property over.
It'll be one part, we're going to talk about the handover with the vacant properties and how you work that, making sure you've walked through them.
And then the second bit, we'll talk about transfer of managements and a bit of due diligence there.
Are you finding in your area that people are trying to rush you from a new management point of view? And do they, are they pretty accepting of like the fact that, you know what, I'm actually not really going to have too much of a chat until I've looked through? Tell me that process and how that works for you guys.
So that way you know exactly what it is and then obviously the inclusions and that sort of thing because in our area, I won't sign a management that doesn't have an air conditioner.
And a lot of the new builds, if they're four bedders, will have two split systems or they'll have ducted air.
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