Netcall (NET) Final Results Presentation - October 2026

Good morning everyone, and thank you for joining us today.

Back in March, we talked about our momentum, and I'm pleased to say it's continued, and we've had another record year.

Now, that comes from the shift we've been making over the years, building automation and AI into our platform, moving the business more towards cloud subscriptions.

You can see that shift in these results.

We grew faster, customers stayed and spent more with us, and our AI sales almost tripled.

I'll come back to each of those before Richard covers the financials.

We help organizations serve people better and at lower cost.

Around seven hundred of them use Liberty, our AI-powered platform for customer engagement and automation.

Right now, AI is changing how services can be designed and run, but much of the technology organizations rely on wasn't built for this or to work together.

So they're rethinking their platforms and partners.

And in our markets, the choice they make now can last for years.

As they choose, we start from a strong position.

Two in three NHS hospital trusts use Liberty.

And with Jadu, which joined us last December, we now work with one in two councils.

Between them, that's twenty-four million appointments and cases a year.

And a third of our revenue comes from the commercial sector, including banks, insurers, transport and utilities, all on the same platform.

Whatever the sector, these are services people depend on, and customers are trusting us with more of them.

That's one reason our cloud subscriptions have grown more than twenty percent a year, nine years in a row.

It's been another year of strong, profitable growth.