Aug 18, 2026 · 19 min · 10 segments
Visit https://www.pamjordan.com to work with Pam’s team. ✖️✖️✖️ What if the money you're investing in your team could be directly tied to profitability? In this episode of Pivot to Profit, Pam…
Pam JordanHost
So your platform helps organizations truly measure the effect of all the money that they're pouring into their team through coaching, mentoring.
How does that work? Because, you know, I have coaches, I have developed, you know, spent money on my team and coaching and mentoring for them.
And it is one of those gray zones, those areas where most people say, well, you can only, most companies just measure things like attendance, completion rates, or satisfaction.
While that is nice, it really doesn't tie it back to a business outcome or a business economic and a profit center in the organization.
It gives you a high level and not so effective overview of what's working, what's not working.
You should be focusing on Does it make an impact in the organization? Is the learning actually applied? Or are people just sitting in front of a PowerPoint clicking through something that they're not actually retaining? Or attendance rates, that is great, but again, it doesn't measure their effectiveness.
Where we believe the attention needs to additionally focus on is productivity, sales performance, for example, retention, legal costs.
So how does money come into that? Because obviously you're sitting across from a CFO and we do money.
So effective learning and development and training in an organization increases profitability on average at 80%.
Effective learning and development and training executing an organization increases productivity at 23%.
And managers in larger organizations, Pam, so often managers are the bottleneck for engagement.
What do I mean with that? If you're going to work and you don't like your boss, well, that's going to have an impact on your performance, maybe even your sick days and potentially the legal costs that are involved if you should not be retained as an employee, right? So training your managers in an organization can change your overall employee
engagement on average, at 28%.
So your platform helps organizations truly measure the effect of all the money that they're pouring into their team through coaching, mentoring.
How does that work? Because, you know, I have coaches, I have developed, you know, spent money on my team and coaching and mentoring for them.
And it is one of those gray zones, those areas where most people say, well, you can only, most companies just measure things like attendance, completion rates, or satisfaction.
While that is nice, it really doesn't tie it back to a business outcome or a business economic and a profit center in the organization.
It gives you a high level and not so effective overview of what's working, what's not working.
You should be focusing on Does it make an impact in the organization? Is the learning actually applied? Or are people just sitting in front of a PowerPoint clicking through something that they're not actually retaining? Or attendance rates, that is great, but again, it doesn't measure their effectiveness.
Where we believe the attention needs to additionally focus on is productivity, sales performance, for example, retention, legal costs.
So how does money come into that? Because obviously you're sitting across from a CFO and we do money.
So effective learning and development and training in an organization increases profitability on average at 80%.
Effective learning and development and training executing an organization increases productivity at 23%.
And managers in larger organizations, Pam, so often managers are the bottleneck for engagement.
What do I mean with that? If you're going to work and you don't like your boss, well, that's going to have an impact on your performance, maybe even your sick days and potentially the legal costs that are involved if you should not be retained as an employee, right? So training your managers in an organization can change your overall employee
engagement on average, at 28%.
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