Aug 21, 2026 · 20 min · 8 segments
A great product matters. But what happens when you need advice? When something doesn’t quite go to plan? When you’ve got a question six months down the line and need someone to actually pick up the…
Danny BowersGuest
Andy McLaughlinHost
I suppose leading off of that, I suppose, you know, getting into what we've talked about products and things.
What would you say is the USP above having sort of like quality products as in, you know, is it people? Is it sort of like the things that how you portray the company itself? Would you say sort of like people are a massive thing within that?
And I'm not just saying this, but anybody that I deal with or garden designers and landscapers will see this.
And it's about how can you not only offer a good product, but stand out and be different.
Key for us is we've got the showroom, biggest showroom for luxury outdoor structures.
Because if you're putting your money towards something like that and it's an investment, you know, people come from Scotland all over, come and see the product because it's there.
So the showroom is massive for us and it, you know, the more people we can get down there, the better.
Um, Me doing what I do in my role, so heading up the ambassador scheme is, you know, I'm working, like I've said and touched on before, landscapes, garden designers, architects, people like yourself.
And what I want to be doing really is taking away, I'm not expecting you guys to do everything about our products.
They're completely bespoke to the mill, to the colour, to Bluetooth speakers, screens, projectors.
I suppose leading off of that, I suppose, you know, getting into what we've talked about products and things.
What would you say is the USP above having sort of like quality products as in, you know, is it people? Is it sort of like the things that how you portray the company itself? Would you say sort of like people are a massive thing within that?
And I'm not just saying this, but anybody that I deal with or garden designers and landscapers will see this.
And it's about how can you not only offer a good product, but stand out and be different.
Key for us is we've got the showroom, biggest showroom for luxury outdoor structures.
Because if you're putting your money towards something like that and it's an investment, you know, people come from Scotland all over, come and see the product because it's there.
So the showroom is massive for us and it, you know, the more people we can get down there, the better.
Um, Me doing what I do in my role, so heading up the ambassador scheme is, you know, I'm working, like I've said and touched on before, landscapes, garden designers, architects, people like yourself.
And what I want to be doing really is taking away, I'm not expecting you guys to do everything about our products.
They're completely bespoke to the mill, to the colour, to Bluetooth speakers, screens, projectors.
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