Sep 8, 2026 · 5 min · 4 segments
Send us Fan Mail Amazon Solution Provider Portal account termination can block agency access, client invites, and SPN visibility without warning…
Steven PopeHostCaller Seeking Agency AdviceGuestOh, really?

... written permission from one department, another department may not even know about it and may not give a shit.

I would tag all of the head honchos and say, "Hey, you know, what the [beep]? Why can't you just tell me?"
We got a, a email from Amazon, uh, that they actually terminated our SPP account.
No reason.
They won't give us a reason.
I just wanna see if you or any of the agencies you know of have kind of dealt with this situation.
Yeah.
It's not even rejected.
It's like we were live for a few months-
... and it just kind of got terminated for no reason.
They were basically like, "As long as it doesn't stand for Amazon something something." Like, they actually gave us, like, written permission to use it.
It actually went through.
I mean, maybe they just kind of revoked that for whatever reason.
Oh, really?

So even if you got written permission from one department, another department may not even know about it and may not give a shit.

You just open up the new account under the new domain with the, the legal name that's unrelated.

'Cause, like, the old system, right, you'd have, like, one email that could have 100 accounts on it.

Everybody at Amazon knows who I am, and they are very well aware of my domain name and all that.
Okay.
Yeah.

But they're okay with it because it's within the sandbox, right? So the sandbox is you can sign up with a domain name and do it this way.

I think at the end of the day, they just don't wanna have the appearance of supporting it in their directory.
Mm
Has there been any other cases you've heard of this issue ever? Like specific-

I would tag all of the head honchos and say, "Hey, you know, what the [beep]? Why can't you just tell me?" You know, like-
Mm
Mm.

Your system's not working." Right? Like, and, and just bring, just bring some noise to it.
[laughs]

And, and if you're afraid, I don't blame you, but I do it all the time and I've never had a problem.
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Oh, really?

... written permission from one department, another department may not even know about it and may not give a shit.

I would tag all of the head honchos and say, "Hey, you know, what the [beep]? Why can't you just tell me?"
We got a, a email from Amazon, uh, that they actually terminated our SPP account.
No reason.
They won't give us a reason.
I just wanna see if you or any of the agencies you know of have kind of dealt with this situation.
Yeah.
It's not even rejected.
It's like we were live for a few months-
... and it just kind of got terminated for no reason.
They were basically like, "As long as it doesn't stand for Amazon something something." Like, they actually gave us, like, written permission to use it.
It actually went through.
I mean, maybe they just kind of revoked that for whatever reason.
Oh, really?

So even if you got written permission from one department, another department may not even know about it and may not give a shit.

You just open up the new account under the new domain with the, the legal name that's unrelated.

'Cause, like, the old system, right, you'd have, like, one email that could have 100 accounts on it.

Everybody at Amazon knows who I am, and they are very well aware of my domain name and all that.
Okay.
Yeah.

But they're okay with it because it's within the sandbox, right? So the sandbox is you can sign up with a domain name and do it this way.

I think at the end of the day, they just don't wanna have the appearance of supporting it in their directory.
Mm
Has there been any other cases you've heard of this issue ever? Like specific-

I would tag all of the head honchos and say, "Hey, you know, what the [beep]? Why can't you just tell me?" You know, like-
Mm
Mm.

Your system's not working." Right? Like, and, and just bring, just bring some noise to it.
[laughs]

And, and if you're afraid, I don't blame you, but I do it all the time and I've never had a problem.