Aug 10, 2026 · 58 min · 9 segments
When a new inquiry comes in, how do you approach it? In today's episode, Jeremy Sulek of Jetset World Travel shares his less conventional approach to handling every inquiry and effectively booking…
Jeremy SulekGuestWhitneyHostBriannaHostActually, this podcast topic came up from something that you recently shared that my response to you both emotionally and verbally was like, I'm sorry, what? Yeah.
So in recent conversations, you shared that when it comes to new inquiries coming into your agency's team, that it's a yes until it's a no.
And I kind of paused for a minute and I thought, and I was like, my mind started racing and I realized immediately that I'm the exact opposite.
If a new inquiry comes into my inbox or just, you know, if I'm chatting with somebody out and about, maybe it's not a no, like I'm not saying no to them.
But in my head, I am very much like it's probably not until you share with me a few key details.
that then it might morph into like, okay, maybe this might work.
Like I definitely start on the prove to me this is going to be worth my while type of attitude, which is not necessarily positive or good, but it helped me realize that when you said, From your perspective that it's a yes until it's a no.
So can you just take me to like the beginning of where did this come from? Has this always been your approach? Did it transition into this after some, you know, iteration and learning moments? Like, where does this come from for you?
I have planned four trips in my entire life before I was effectively fired and told I shouldn't do this again.
that.
That's funny.
Oh yeah, this was, I realized, very quickly that this was not going to be my ideal line of work.
And so as everybody that can't do what they, what's the next, you know, iterative step is they teach.
Actually, this podcast topic came up from something that you recently shared that my response to you both emotionally and verbally was like, I'm sorry, what? Yeah.
So in recent conversations, you shared that when it comes to new inquiries coming into your agency's team, that it's a yes until it's a no.
And I kind of paused for a minute and I thought, and I was like, my mind started racing and I realized immediately that I'm the exact opposite.
If a new inquiry comes into my inbox or just, you know, if I'm chatting with somebody out and about, maybe it's not a no, like I'm not saying no to them.
But in my head, I am very much like it's probably not until you share with me a few key details.
that then it might morph into like, okay, maybe this might work.
Like I definitely start on the prove to me this is going to be worth my while type of attitude, which is not necessarily positive or good, but it helped me realize that when you said, From your perspective that it's a yes until it's a no.
So can you just take me to like the beginning of where did this come from? Has this always been your approach? Did it transition into this after some, you know, iteration and learning moments? Like, where does this come from for you?
I have planned four trips in my entire life before I was effectively fired and told I shouldn't do this again.
that.
That's funny.
Oh yeah, this was, I realized, very quickly that this was not going to be my ideal line of work.
And so as everybody that can't do what they, what's the next, you know, iterative step is they teach.
The rest of this transcript — segmented and speaker-labeled, so you land on the exact moment something was said
Search every transcript — by keyword, by phrase, or by meaning, across every show Radar indexes
Trends — what is surging across podcasts, measured against its own baseline
Alerts — when a name you follow appears in a newly indexed episode
No account is needed to search Radar.
