87. An Interview with Colleen Weber

What announcements do we have today?

I don't know how to say this kindly or politely or pleasantly, but.

If we don't stop smashing chutes and hoppers on trucks, I don't know how we will keep doing this.

Yeah.

It's really frustrating.

You know, right now it's so hard to get parts.

It's, you know, the trucks just aren't as reliable as they once were.

There's a lot of stuff that fails on them, fuel injectors and DPF and all this stuff.

And so it just puts a lot of stress on the shop itself.

to keep up with that as it is.

And then when we have a rash of bridge masters dropped on shoots or backing into the plant with the hopper up, um, it's just totally needless work to get done.

Um, when we have engines and other issues that, that are outside of our control that we need to be focusing on.

So yeah, we got it.

We got to do better on that front for sure.

I think so much of it is getting yourself, Colleen, you're a great person to, uh, Chime in on this, but I think so much of it is getting yourself in a routine where you habitually do the exact same things in the exact same order and you don't stray from that.

A thousand, a thousand percent.

Yes.

It's so easy to just take a shortcut or whatever, but then it has disastrous consequences.

So every single time do it the same way.

Yeah.

And to be on the driver's side kind of a little bit, it is hard on like crazy busy days like today, either short on track, short on people, like a million different small orders all going at the same time.

It is easy to get into a rush and to skip a couple of steps.

And also when these guys are training, um, They're usually in the newer automatics.

And when you're backing up, like I seen it happen today, a guy accidentally left his hopper up, backed into the boot at river.

Well, the older trucks, the hopper does not go down automatically when you throw it in reverse and you're hopping in and out of different trucks.

What announcements do we have today?

I don't know how to say this kindly or politely or pleasantly, but.

If we don't stop smashing chutes and hoppers on trucks, I don't know how we will keep doing this.

Yeah.

It's really frustrating.

You know, right now it's so hard to get parts.

It's, you know, the trucks just aren't as reliable as they once were.

There's a lot of stuff that fails on them, fuel injectors and DPF and all this stuff.

And so it just puts a lot of stress on the shop itself.

to keep up with that as it is.

And then when we have a rash of bridge masters dropped on shoots or backing into the plant with the hopper up, um, it's just totally needless work to get done.

Um, when we have engines and other issues that, that are outside of our control that we need to be focusing on.

So yeah, we got it.

We got to do better on that front for sure.

I think so much of it is getting yourself, Colleen, you're a great person to, uh, Chime in on this, but I think so much of it is getting yourself in a routine where you habitually do the exact same things in the exact same order and you don't stray from that.

A thousand, a thousand percent.

Yes.

It's so easy to just take a shortcut or whatever, but then it has disastrous consequences.

So every single time do it the same way.

Yeah.

And to be on the driver's side kind of a little bit, it is hard on like crazy busy days like today, either short on track, short on people, like a million different small orders all going at the same time.

It is easy to get into a rush and to skip a couple of steps.

And also when these guys are training, um, They're usually in the newer automatics.

And when you're backing up, like I seen it happen today, a guy accidentally left his hopper up, backed into the boot at river.

Well, the older trucks, the hopper does not go down automatically when you throw it in reverse and you're hopping in and out of different trucks.