Jun 25, 2026 · 19 min · 9 segments
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They might come through a phone call, your website, social media, TikTok, through an event.
And so I want you guys to think about what is your process today and is it fragmented because that's where you're losing people.
So if your retention is not predictable, your revenue is never going to stabilize.
That means you're going to continue to spend more money to get new patients in the door.
And so it's back to why I called it this podcast what I did, stop losing patients after the first appointment.
They might come through a phone call, your website, social media, TikTok, through an event.
And so I want you guys to think about what is your process today and is it fragmented because that's where you're losing people.
So if your retention is not predictable, your revenue is never going to stabilize.
That means you're going to continue to spend more money to get new patients in the door.
And so it's back to why I called it this podcast what I did, stop losing patients after the first appointment.
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