Sep 28, 2026 · 23 min · 10 segments
What happens when your costs keep rising, your contracts lock you in, and your customers still expect stability? **Jacob Moller Korsgaard**, Director of Pricing at Danfoss, has spent 15+ years in B2B…
Jacob Moller KorsgaardGuest
Mark StivingHost
Okay, so now here's the thing that you asked me, hey, can we talk about this? And I love talking about anything that my guests are interested in.

So let's talk about inflation and how is it that we should be thinking about pricing in this world of inflation? Isn't the answer just raise prices? Obviously, we know that's not the answer, but go ahead.
So, of course, we need to raise our prices when our costs are going up significantly, and that That is, of course, something we have seen during the last two years here.
After a little break that we had after COVID, it was basically the same situation that for different reasons, your costs will go up on different raw materials, on freight, on fuel, more or less across the spectrum.
So you really need to be able to react quickly and also very efficiently.
But for many companies, the answer is not to have a full dynamic pricing.
So if you're working B2B like I do, you need to also be able to forward your price increases quickly.
to, for example, your wholesaler so they can also forward it to their customers.
So there's a whole dynamic there you need to understand, maybe back to your commercial judgment.
So we definitely need to be quicker and faster to react, but we also need to do it in a way so we're not just disturbing the market and creating chaos every time we do it, but have a sequence where we enable that the increases can be followed through all the way to the end user always.
That's an extremely good question that we're discussing very much in my company.
Of course, some would say you need to do it immediately when the cost hits.
You need to recover that, and therefore you need to be extremely quick in forwarding the increases.
Others are more into we need an agreed calendar with X slots every year so our customers have an idea of when we're coming and we can plan our processes around that.
And for me personally, I think the idea of a calendar which can look different from industry to industry makes a lot of sense because then you can ensure that your internal processes are more aligned as opposed to constantly being very reactive to the changes that are bound to happen.

Okay, so now here's the thing that you asked me, hey, can we talk about this? And I love talking about anything that my guests are interested in.

So let's talk about inflation and how is it that we should be thinking about pricing in this world of inflation? Isn't the answer just raise prices? Obviously, we know that's not the answer, but go ahead.
So, of course, we need to raise our prices when our costs are going up significantly, and that That is, of course, something we have seen during the last two years here.
After a little break that we had after COVID, it was basically the same situation that for different reasons, your costs will go up on different raw materials, on freight, on fuel, more or less across the spectrum.
So you really need to be able to react quickly and also very efficiently.
But for many companies, the answer is not to have a full dynamic pricing.
So if you're working B2B like I do, you need to also be able to forward your price increases quickly.
to, for example, your wholesaler so they can also forward it to their customers.
So there's a whole dynamic there you need to understand, maybe back to your commercial judgment.
So we definitely need to be quicker and faster to react, but we also need to do it in a way so we're not just disturbing the market and creating chaos every time we do it, but have a sequence where we enable that the increases can be followed through all the way to the end user always.
That's an extremely good question that we're discussing very much in my company.
Of course, some would say you need to do it immediately when the cost hits.
You need to recover that, and therefore you need to be extremely quick in forwarding the increases.
Others are more into we need an agreed calendar with X slots every year so our customers have an idea of when we're coming and we can plan our processes around that.
And for me personally, I think the idea of a calendar which can look different from industry to industry makes a lot of sense because then you can ensure that your internal processes are more aligned as opposed to constantly being very reactive to the changes that are bound to happen.
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