Jun 11, 2026 · 12 min · 7 segments
Join us as we Loop Back to answer the outstanding questions from our recent live podcast at the M2 AI Summit. There were so many questions that we're splitting them into two episodes and this is part…
Hamish FriedlanderHost
Alaina LuxmooreHost
So you can't replace people who know what your business does with someone who knows how AI works.
But you're also not going to get the most efficient use of AI by just telling people, figure out how to build something on this, right? Like you still do need engineers.
So the question is kind of like, should I get my staff to work on improving their business process or should I get a team in to come and help optimize, you know, automate those business processes? Your team is not going to be able to automate those business processes.
On the other hand, engineers are not going to be able to do the work of your team in the meantime.
And, you know, maybe that speaks to part of how we did it is that you don't just make someone redundant.
Find someone who's incredibly capable, who wants to double down on AI and allow them for that to be their entire focus.
So you can't replace people who know what your business does with someone who knows how AI works.
But you're also not going to get the most efficient use of AI by just telling people, figure out how to build something on this, right? Like you still do need engineers.
So the question is kind of like, should I get my staff to work on improving their business process or should I get a team in to come and help optimize, you know, automate those business processes? Your team is not going to be able to automate those business processes.
On the other hand, engineers are not going to be able to do the work of your team in the meantime.
And, you know, maybe that speaks to part of how we did it is that you don't just make someone redundant.
Find someone who's incredibly capable, who wants to double down on AI and allow them for that to be their entire focus.
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