House Guest by Country & Town House | Interior Designer Interviews
Jun 5, 2026 · 36 min · 15 segments
Carole Annett chats to Philipp Nagel of Neatsmith and Charlotte-Elizabeth Evans, founder of Charlotte Elizabeth Interiors about the beauty, practicality, and lasting value of bespoke wardrobes…
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Philipp NagelGuest
Charlotte-Elizabeth EvansGuestCarole AnnettHost
It's, it's interesting that because a lot of clients won't have your, your innate sort of sense of design, so they need to see the, the product.

And, and that's, you know, I guess that, that's why we do this, and we have all the displays because it helps them.
So what, what's the starting point for a client? Because when, when you come into the showroom, you've obviously got walk-in wardrobes and wardrobes with door fronts as opposed to wardrobes without door fronts, and they're all beautifully lit, or you've got different types of doors.
So what's the starting point? What are the questions that you ask somebody as to-

The first thing we want to know is, I mean, we look at their space, but we want to know what they like.

We show them the different range, and then we try and work out what speaks to them.

Once they have an idea in their head of what they, they like, then we start asking them, "What are in your wardrobes? What do you need? What do you have too much of? What do you have too little of? What are you going to..." You want to future-proof it as well to a certain extent.

So once we know the doors that they like and the room type, then we work on the internals.

Now, the question about dressing rooms open, not open, doors on, it depends on the room.

If you can have a space where the room is its own special, you know, it's not-- you would never have an open wardrobe in your bedroom.

It has to-- I would always suggest you have it in a, an en suite, basically, but like a dressing room.

You save a fortune, actually, by not having doors everywhere, and the use of space is much better-

They constantly open the doors, and when we have a bespoke-Corner door solution, but it's still, still a bit of a faff.

I mean, but I think the, the key thing is a wardrobe, uh, we don't want it to just be a utilitarian thing.

It's, it's interesting that because a lot of clients won't have your, your innate sort of sense of design, so they need to see the, the product.

And, and that's, you know, I guess that, that's why we do this, and we have all the displays because it helps them.
So what, what's the starting point for a client? Because when, when you come into the showroom, you've obviously got walk-in wardrobes and wardrobes with door fronts as opposed to wardrobes without door fronts, and they're all beautifully lit, or you've got different types of doors.
So what's the starting point? What are the questions that you ask somebody as to-

The first thing we want to know is, I mean, we look at their space, but we want to know what they like.

We show them the different range, and then we try and work out what speaks to them.

Once they have an idea in their head of what they, they like, then we start asking them, "What are in your wardrobes? What do you need? What do you have too much of? What do you have too little of? What are you going to..." You want to future-proof it as well to a certain extent.

So once we know the doors that they like and the room type, then we work on the internals.

Now, the question about dressing rooms open, not open, doors on, it depends on the room.

If you can have a space where the room is its own special, you know, it's not-- you would never have an open wardrobe in your bedroom.

It has to-- I would always suggest you have it in a, an en suite, basically, but like a dressing room.

You save a fortune, actually, by not having doors everywhere, and the use of space is much better-

They constantly open the doors, and when we have a bespoke-Corner door solution, but it's still, still a bit of a faff.

I mean, but I think the, the key thing is a wardrobe, uh, we don't want it to just be a utilitarian thing.
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