Retail Is Changing Fast… Most Companies Aren’t Ready - Ep 01

So we covered a bunch of different topics there.

We actually had the opportunity to run some roundtables as well and share some insights with tech leaders and really have interesting conversations around the things that they're up to.

But what attracted you to Retail Hive and why did you think Retail Hive was a good shout for you turning up?

I think we had a good mix of target audience.

So, you know, ideal customer profile for Exponentially in terms of the type of clients that were going there, the sorts of organisations we're working with, similar size.

And then the list of representatives from those organisations, you know, IT leadership organisations, IT leadership personas there, which is the type of people we often talk to.

But it was interesting, though, because you didn't just have technology leaders.

It was people that are responsible for customer loyalty programs and the DevOps and things.

So you end up having more interesting conversations.

So it's a bit more insightful from that respect, I found it.

Yeah, sounds good.

And we had a few different topics that we brought to the table.

We wanted to share some insights with people.

But we also wanted to validate the things that we've been talking about and the things that we've learned from our customer base.

What do you think was the single biggest item on everyone's agenda?

So we covered a bunch of different topics there.

We actually had the opportunity to run some roundtables as well and share some insights with tech leaders and really have interesting conversations around the things that they're up to.

But what attracted you to Retail Hive and why did you think Retail Hive was a good shout for you turning up?

I think we had a good mix of target audience.

So, you know, ideal customer profile for Exponentially in terms of the type of clients that were going there, the sorts of organisations we're working with, similar size.

And then the list of representatives from those organisations, you know, IT leadership organisations, IT leadership personas there, which is the type of people we often talk to.

But it was interesting, though, because you didn't just have technology leaders.

It was people that are responsible for customer loyalty programs and the DevOps and things.

So you end up having more interesting conversations.

So it's a bit more insightful from that respect, I found it.

Yeah, sounds good.

And we had a few different topics that we brought to the table.

We wanted to share some insights with people.

But we also wanted to validate the things that we've been talking about and the things that we've learned from our customer base.

What do you think was the single biggest item on everyone's agenda?