Aug 19, 2026 · 20 min · 9 segments
Tony from Cover interviews Oscar Shabalala of CTU Insurance, an underwriting manager and Hollard’s centre of excellence for commuter transport insurance, with shareholders including Hollard, Lyrius…
Oscar ShabalalaGuest
Tony van NiekerkHost
We are the center of excellence for commuter transport insurance for Hollard.


They're also a shareholder within our business, Tony, alongside a few other corporate shareholders in the shape of Alirius who's also a shareholder in our business.

There's also a couple of individuals that are shareholders within the CTU environment, Tony.

CTU has been around for just over 35 years, Tony, servicing the commuter transport, particularly in the taxi sector, Tony.

And then just to progress onto the second part of your question in as far as how's the market, and I'll break this down into two parts, Tony.

I'll lead with that and then I'll talk a little bit about the bus side of things.


Part of the reason for the dip, Tony, is the tightening of lending criteria from the banks.

We've also had issues with people who finance vehicles purporting themselves to be legitimate operators, but it turned out they were not.

So banks have had to write off a significant amount of money, Tony, and from that perspective they've had to change their scoring.

So a lot of people that would historically qualify to buy a taxi are no longer qualified.

From a production perspective, the likes of Toyota even have reduced production because what you find is when you transition from an era where you're selling about 1,400 a month to 6 to 700, you've got an overstock at the plant.

The other issue that you have, Tony, is that you've got passenger, passenger numbers dropping.

We are the center of excellence for commuter transport insurance for Hollard.


They're also a shareholder within our business, Tony, alongside a few other corporate shareholders in the shape of Alirius who's also a shareholder in our business.

There's also a couple of individuals that are shareholders within the CTU environment, Tony.

CTU has been around for just over 35 years, Tony, servicing the commuter transport, particularly in the taxi sector, Tony.

And then just to progress onto the second part of your question in as far as how's the market, and I'll break this down into two parts, Tony.

I'll lead with that and then I'll talk a little bit about the bus side of things.


Part of the reason for the dip, Tony, is the tightening of lending criteria from the banks.

We've also had issues with people who finance vehicles purporting themselves to be legitimate operators, but it turned out they were not.

So banks have had to write off a significant amount of money, Tony, and from that perspective they've had to change their scoring.

So a lot of people that would historically qualify to buy a taxi are no longer qualified.

From a production perspective, the likes of Toyota even have reduced production because what you find is when you transition from an era where you're selling about 1,400 a month to 6 to 700, you've got an overstock at the plant.

The other issue that you have, Tony, is that you've got passenger, passenger numbers dropping.
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