Business Processes Simplified Podcast
Sep 12, 2026 · 54 min · 12 segments
In this episode, Joey Coleman returns to unpack the other side of his retention methodology: the employee onboarding system he details in his book Never Lose an Employee Again. Joey walks through…
Joey ColemanGuest
David JenynsHost
You can't have a great customer experience if you don't have great employees to help deliver that experience, right? Experience needs to be delivered.

And so while our customer experience is incredibly important, our team member experience, our employee experience is equally important, arguably maybe even more important.
Welcome to the System Hub podcast.
Hola.
Konnichiwa.
Guten Tag.
Where we interview world-class experts.

you could find a way to produce a business that works without you, your life would change like
that.
Extracting, organizing, and optimizing their best systems and processes for rapid business growth.
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You can't have a great customer experience if you don't have great employees to help deliver that experience, right? Experience needs to be delivered.

And so while our customer experience is incredibly important, our team member experience, our employee experience is equally important, arguably maybe even more important.
Welcome to the System Hub podcast.
Hola.
Konnichiwa.
Guten Tag.
Where we interview world-class experts.

you could find a way to produce a business that works without you, your life would change like
that.
Extracting, organizing, and optimizing their best systems and processes for rapid business growth.