Episode 247: Navigating AI’s Impact on Work

Here's the deal.

Last week, at the end of our session, I started to talk about the workplace of the future.

And then thinking about that, I pulled out an old book.

William Bridges thing about transition and the hell of it all.

But this was written in 97 and it says, how are you doing with the new workplace? So just listen to these and see how I have one company I'm going to keep in mind as I do this.

Okay.

Our workers are invested in the outcomes of their actions because the outcomes are associated with them personally in ways that are visible to others.

How tidy.

Next, our managers are committed to high standards of production and service because those are the standards that leaders hold themselves to.

Give me a reaction when you get one to any that I'm reading.

Leaders are, none of that is happening in the chaotic company I'm thinking of.

Leaders are articulating clear missions and priorities so that individuals and groups know when they are or are not doing what is expected of them.

Those bad kids, they need to have a little chart put up with little checks that they get for a rate.

There is steady and reliable feedback from the customer to the workers.

Workers seems like an odd.

That is such a 20th century word.

So that they have to face directly the impact of the quality that they are delivering.

Can I say bullshit?

You just did.

So I'm going to give you a reaction.

It's funny.

You said, I'm going to think about putting what Bridges shared through the lens of a company.

I'm actually putting it through the lens of the implications of AI in the workplace.

And I can almost take every one of those bullets.

And put it into, so what does it mean? I mean, everyone's talking about this huge revolution, this incredible transformation that's going to dismantle everything that we've known about what success looks like in the workplace.