Oct 11, 2026 · 16 min · 9 segments
Text me what you thought of the show 😊 **Bringing someone into your organisation to educate your shift-working workforce can be incredibly…
Roger SutherlandHost
We've spent the last few episodes talking about what I think is really important conversation for organisations that operate around the clock.

the way education is delivered, and we build internal capability in our 24-7 organisations.

Now, we've talked about the hidden cost of not educating your shift workers.

We've talked about the fact that we're giving people a roster, but we don't teach them how to work it.

And in the last episode, we actually... asked who owns shift worker health capability inside your organisation.

So today I want to talk about what happens when an organisation does jump and then decides to educate its people.

Now, I've stood in front of plenty of rooms full of shift workers and seen what happens when people finally understand why they're struggling.

Not that they are struggling, not that it's written off to shift work, but why it is they're struggling.

I explained the circadian rhythm and someone suddenly understands why they're falling asleep on the couch at one time of the day, but lying wide awake in bed in the middle of the night.

You explain light and someone starts thinking differently about what they're doing on the drive home after night shift or what they do during the day when they wake up after their day sleep.

I talk about caffeine timing and then someone realises that the coffee getting them through the last few hours of their shift is probably the reason why they're struggling to sleep when they get home.

I talk about nutrient timing, movement, recovery and suddenly we're connecting all these things to the reality of working their roster.

And I love seeing the light bulbs coming on through the room when people start looking around going, oh my God, I did not realize this.

We've spent the last few episodes talking about what I think is really important conversation for organisations that operate around the clock.

the way education is delivered, and we build internal capability in our 24-7 organisations.

Now, we've talked about the hidden cost of not educating your shift workers.

We've talked about the fact that we're giving people a roster, but we don't teach them how to work it.

And in the last episode, we actually... asked who owns shift worker health capability inside your organisation.

So today I want to talk about what happens when an organisation does jump and then decides to educate its people.

Now, I've stood in front of plenty of rooms full of shift workers and seen what happens when people finally understand why they're struggling.

Not that they are struggling, not that it's written off to shift work, but why it is they're struggling.

I explained the circadian rhythm and someone suddenly understands why they're falling asleep on the couch at one time of the day, but lying wide awake in bed in the middle of the night.

You explain light and someone starts thinking differently about what they're doing on the drive home after night shift or what they do during the day when they wake up after their day sleep.

I talk about caffeine timing and then someone realises that the coffee getting them through the last few hours of their shift is probably the reason why they're struggling to sleep when they get home.

I talk about nutrient timing, movement, recovery and suddenly we're connecting all these things to the reality of working their roster.

And I love seeing the light bulbs coming on through the room when people start looking around going, oh my God, I did not realize this.
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