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Will Ockenden

Jun 1, 2026

3:28
Yeah.
3:29
But really it's about, um, creating processes and, and trying to teach, um, teach things as much as possible, and I think without those kind of processes and without automating and systematizing things, there's no way you can possibly, um, possibly get a, a, a broader team to effectively sell.
3:46
The other kind of game changer for us was really identifying the value that we actually bring our clients.
6:07
Yeah.
6:08
But we believe, you know, you create the right culture, you treat people with respect, and then the, the company will flourish.
6:13
People will naturally want to e- you know, want to excel in their jobs.
6:16
They'll, they'll take it upon themselves to do their own learning.
6:19
So get the culture right and, um, the scaling can, you know, that...

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