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Wendy Broughton

Sep 1, 2026

8:10
So were there some challenges or areas that you really did have to focus on improvement within to make sure you could get to the goal?
8:18
Oh, yes.
8:19
It is a challenge every day to stay focused because Setting a goal of, oh, in six months, we can focus on this.
8:27
It's for us, hey, we've been working on it for years in the works.
8:31
So I think looking at, I keep going back to this phrase in my mind that I've kind of created over the last few weeks is it's a multi-year marathon of putting things together and looking at those challenges and taking one thing at a time.
8:43
So I think our biggest challenge, I kind of like narrowed it down to two, is keeping the floor staff involved and focused on it Because, you know, there is change through the years of either people getting promoted or growth or even just new people coming on board.
9:00
So just luckily trying to really work with our floor staff to stay focused on basically the quality of care.

8 MINS LATER

17:18
How do you keep that level of quality going now?

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