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Vivienne Ngo
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Aug 31, 2026
Builder’s Agent Explained
16:41
17:00
17:07
17:18
17:31
16:31
Where do you usually see that excitement start turning into confusion and then fear and things of that nature when people come to you

Vivienne NgoGUEST
I think once they've they've they've chosen what the plan that they've gone with there are certain things that they can't do one of the restrict like I guess one of the hurdles is their budget they might have something that they want in their mind, but their budget may not allow it.

Vivienne NgoGUEST
So we try to improvise to give them the most that they can with the budget that they have.

Vivienne NgoGUEST
And I try to maintain the realistic side of things by saying, okay, I know that's what you want, but this will affect your budget.

Vivienne NgoGUEST
And I sort of like bring them back and to what the overall picture looks like.

Vivienne NgoGUEST
But at the same time, I try to remind them that, okay, we can do that or we can't do that.
7 MINS LATER
24:43
So in simple language, what do you do for homeowner that they may actually struggle and not be able to confidently do by themselves?
