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Vivienne Heyhoe

Vivienne Heyhoe

Dr Vivienne Heyhoe is a UK exit-planning advisor, Certified Exit Planning Advisor (CEPA), and founder of Wellspring Exit Advisory, and a former physician turned entrepreneur.

Sep 18, 2026

4:58
And
4:59
that's so important.
5:01
When she brought me in about three months ago, I kept saying to her, let's start doing the operating processes.
5:07
Let's start documenting them.
5:08
And so we worked through the process and we've got Probably got about 70 percent of them, but there's about 30 percent of them that he has walked out the door with.
5:17
And the thing is, I keep saying it's not it's not the BAU and the obvious.
5:22
It's the edge cases and the sort of that you kind of want that knowledge written down.

23 MINS LATER

27:58
And I think that's a great advisory piece for any bookkeeper.

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