... how are you doing that in a big organization?

Well, I think the, the monitoring of culture is actually part of the clinical governance framework that, or should be part of the clinical governance framework that you s- set up.

So the way in which you monitor culture in an organization, again, an area which has been under some development for some time, that's an important part of clinical governance, as is the level of engagement with consumers, whether patients, residents, clients.So both of those things are actually part of a clinical governance framework.

And I think one of the traps is that clinical governance has been perceived perhaps in a narrow sense, when really it is a much broader and system-oriented aspect of governance.

So tho- those things are really important.

And without, um...

When you think about this, the really significant clinical governance failures, and an example would be the Oakden aged care facility in South Australia, which really was the precursor to the, the push for a Royal Commission into aged care.

Mm