Skip to main content

Uwe Grigoleit

Aug 12, 2026

24:13
... advanced or max success is, is worth it for them and their organization?
24:18
Yeah.
24:19
Um, the, the advice I'm always giving to customers now is, um, that they should decide per solution because our, um, service and support offerings that we are having, these success plans are, um, structured per solution area, right? So you can take one for, um, the cloud ERP area, you can take one for the human, uh, um, um, human capital management area for, um, finance and purchasing and so, uh, and procurement and so on and so forth.
24:47
Um, and so the customer should decide for, for these areas, um, what is the level of, um, proactivity and the le- level of concrete transformation support they need in this area.
24:59
And that will, uh, then determine whether they are saying, um, we are fine with the foundational success plan or we would like to get the advanced and max success plan.
25:08
Because first of all, very important element, they are nicely building on top of each other.
25:12
So if I'm going from, uh, foundational to advanced, I'm getting everything that I'm getting with foundational plus what is coming on top as advanced and same of course then applies to, to max.

11 MINS LATER

36:29
So ju- just in closing, is there anything, uh, that you feel customers need to do now to see the benefits of these new plans?

We value your privacy

We use cookies to understand how you use our platform and to improve your experience. Click “Accept All” to consent, or “Decline non-essential” to opt out of non-essential cookies. Read our Privacy Policy.