So do you mind filling in some details?

Well, it was mainly just to investigate what options SJ would have.

And what we did think about was given the state of taxis and the lousy response that she got in terms of getting one, we wondered whether or not this amounted to an issue of discrimination.

So there's two ways to go about it.

We're in New South Wales, so there's the New South Wales Anti-Discrimination Board and there's New South Wales legislation, or is it a matter of making a direct complaint to the Australian Human Rights Commission? We sought advice on this.

We went to the Justice and Equity Centre and had a meeting with them.

They have solicitors that have done a lot of work in the disability space.

But that is such a panic experience.