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Tom Walker

Tom Walker

Founder and managing director of Hair Repair Club, a non-surgical hair replacement brand he started in 2015 from his garden shed in Derby while an engineer at Rolls-Royce.

Sep 20, 2026

52:50
Like what was the growth or did you have quite a few steady years and all of a sudden it just went? Yeah,
52:56
I think what it was is like pre-COVID, it was just building up gradually.
53:02
Obviously, I had two incomes because I was doing two jobs.
53:04
So it was nice, but then it's not sustainable doing two jobs.
53:08
But then COVID came and it kind of, it obviously took a massive knock to everyone, didn't it? And like there was a saying where if COVID doesn't bring out the hustle in you, then nothing for all sort of thing.
53:23
And I thought, what can I do here? obviously no one can work no one can like obviously the job we were doing you weren't able to do it how can i approach this from a business side of you a business point of view and make this work so i basically used the whole marketing technique of why not come out of lockdown with a head full of hair no one's seen you for a year or two this is your perfect opportunity to to make that transition like obviously and it worked really well and because i was heavy on the socials because let's be honest we had quite a bit of time on our hands i was just hammering the socials and fresh out of covid is when i did the young boy which went viral so then it's kind of like i got all these clients and then i got a load of training inquiries off the back of it to the point where I couldn't get everyone in and I was having to like I was booking up for like four or five months in advance for the education packages so I was a bit like oh my god like this is this is crazy and I did like a bit of a launch like so I rather than just sign up to my training package I was like look it's first come first serve and it's on this day at this time the first one's in get in sort of thing and I remember being there and i think it was like a saturday morning at 8am and i think at like three minutes past eight it was like between 10 and 12 grand just gone straight in the account for like deposits and things and i'm like oh my god like what i've never this has never sort of dropped in my account before i've gone from earning like um two and a half grand in a whole month to then this amount in three minutes i'm like what the hell is going on here sort of thing and um yeah it kind of it really went and I think we grabbed hold of that training before obviously everyone else jumped on it and we just delivered it to a really high standard and the feedback and everything and people were doing the courses and then going off and doing success with it as well like they were they were having client bases being built and they were doing really well with it and it kind of reflected and that's what helped us continue to obviously get the momentum with the training but then again after a couple of years it sort of slowed down don't get me wrong we still get like a training course every month but it's it's no way what it was back then sort of thing I feel like it's because it's more common there's a lot of cheaper options out there and So I'm totally for people getting involved, even if it's somewhere that trains for half the price of us.
55:53
I always encourage people to get involved in the industry because I know the positive effect it can have for people.
56:13
at what point did it get to 500? Has it been 500 for the last couple of years? Or at what point did it reach that? And what was the progress like from there where the multiple locations came into play?

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