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Tom McCarthy

Tom McCarthy

Co-founder and director of hussetHR, a Melbourne-based outsourced HR services firm, with a background in hospitality and business consulting.

Sep 9, 2026

1:26
Yeah.
1:26
And I have been part of a number of groups, and they've, they've got value.
1:31
Um, I've had a couple of business advisors throughout the year, and again, at the time they, they, they added value.
1:36
But probably the biggest thing, uh, or the biggest asset that I have is my close mates are all business owners, and the conversations, the WhatsApp chats, uh, aren't about who won the footy.
1:47
It's like, "I've got this problem," or, "Jez, I'm facing this," and, "Has anyone ever seen anything like this before?" And when we get around, you know, you go out for dinner, you sit around the pub, the war stories, and the learning's like, "Wow, that's a great idea." And someone's always trying something new, and someone's trying something different, or someone had a learning.

9 MINS LATER

11:20
Yeah
11:20
... and you learn, and you just, it's just, it's always just like, "What can we do better? What can we do next time?" And we were quite quick to go, "Great, how can I fix that? How can I improve this? How can I get the next client?" And it's always very much been about how do we get more people on into our cycle, and we did that for, for a few years, and it, we grew quite quickly into a small business, but it was a business and successful.
11:43
Uh, allowed us to employ s- a couple of people, which was great.
4:13
Did you have that even as a teenager or kid or anything like that? Yeah,
4:17
absolutely.
4:18
I mean, I've worked since I was about 12 years old.
4:21
Classic story.
4:22
I used to do a paper round in the eastern suburbs in the little post box and you go down.
4:27
We were quite young and it was very dark and mum wasn't too happy about me riding my bike around.
4:32
So, me being a hustler, I used to wake dad up and get dad to drive me around.

16 MINS LATER

21:04
So is that something that you did at the start of your business or is it something you were like, I wish I had have done that at the start of my business? Yeah,
CraigHOST
3:22
So is the auction pressure starting to work against vendors in this current cycle? What do you think?
3:29
It depends on price guide.
3:31
It depends on motivation.
3:32
I'm still an advocate of auctions.
3:35
The reason is that even in the current occurrence rates of 50 odd percent, if you said to a client, look, in four Saturdays time, you've got a one and two chance moved on with your plans.
3:44
Still not bad, right? And if the client has, I have a test for auctions.
3:49
Does a client suit an auction? Does a property suit an auction? If one of those answers is no, then you proceed to another method.
CraigHOST
4:56
Is that what you're seeing and how much of a problem is that?

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