And over that long career, what are some of the biggest changes you've seen in workers' compensation rules or law, and maybe some of the things that need to change that haven't?

Well, I think that's a question that we could probably take up the rest of our time answering.

One thing that I think is a little different is the way we interact with our clients.

And I think like in a lot of business, in a lot of aspects of life, we have much less personal contact with people than we used to.

You know, for example, if you were going to buy a shirt, you would go to a store where you might know people who own the store, whereas now you might just order it from an online vendor and never really have a personal interaction.

I think it's true in the law also.

I think For example, if somebody had lived, say, 45 minutes away from my office back in the 80s, they would have come into my office.

What do you think separates those cases that you seem to know are going to get resolved? with your help and those that are just not going to get resolved without a court's intervention.