
Tom Casey
Master Advisor at True Legends Advisors and veteran HVAC/home-services industry expert; former Chief Visionary Officer of Griffin Service and a Contracting Business HVAC Hall of Fame member.
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Jun 23, 2026
The Valley Current®: Will US & Iran Reach a Compromise?
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Tom CaseyGUEST
So when I look at, you know, my local community of colleagues, one second is just turn on the news and see 8 million people in the streets, myself included.

Tom CaseyGUEST
And the fact that the checks and balances that I will worry were starting to just be fiction are starting to reassert themselves, at least within the court system.

Tom CaseyGUEST
What makes me even more optimistic, Jack, is the bed that I shared with you last night, is even though I'm working with a number, more than a few people who are conservative, not right wing, I would say that uh, our partnership is much more moderates, Democrats and Republicans.

Tom CaseyGUEST
There's extremes on both sides of those as well, obviously, just like there is everywhere.

Jack RussoHOST
And they're saying, effectively, don't count on the U.S., in any respect period full stop and it looks like that's the intent in terms of the trump administration to signal we're not you shouldn't count on us anymore period full stop you can buy you can buy weapons from us we'll sell them to you we'll we'll give you the warranty service we'll give you the support at whatever price we charge for support but it's a business it's not anything more than that right
How HVAC Contractors Build Loyalty & Referrals
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David HoltHOST
But what has to happen for, let's just say a homeowner in this case, to stop comparing quotes and just call you as the guy?

Tom CaseyGUEST
Well, I will back up first to say, why do people get quotes? Often to solve the problem that's in front of us, we have to go and say, why? Is that the real problem? Because I would say eight out of 10 times, the thing we're talking about is not the real thing, right? You got to keep peeling those layers off.

Tom CaseyGUEST
So the first thing on my brain goes to is why do people get quotes? They get quotes because they don't want to get ripped off.

Tom CaseyGUEST
So they figure, and they're somewhat conditioning, right? The world has said, oh, you get three bids.

Tom CaseyGUEST
Um, but really when I ask people, when I do a lot of sales training, you've seen it and you know, they're like, I'm getting quotes.
8 MINS LATER

David HoltHOST
Do you think contractors... build this I'm the guy thing intentionally or do most stumble into that designation?