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Todd Urell
Chief Executive Officer of St Andrew's Village Ballina, an aged care provider in regional New South Wales, Australia with over 20 years in senior management across accommodation, child protection, and aged care services.
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Jun 22, 2026
Turning Around St Andrews: What it Actually Takes to Lead an Aged Care Organisation Through Change with Todd Yourell
8:08

Dane MitchellHOST
And, um, but from your experience in, in St. Andrews has been through significant growth over the last four years, five years, what's your message to other CEOs or managers or boards of those types of organizations of what you need to focus on?
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8:24Todd YourellGUEST
Community organisations are essential and there's rumours and thoughts and concerns that the smaller community organisations will have to phase out because they just can't remain viable.
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8:35Todd YourellGUEST
I think there's a niche that those organisations will always be able to cope with and work within.
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8:44Todd YourellGUEST
They can't just do it business as usual, like they've done it 40 years ago or 20 years ago and expect it still to be working.
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8:50Todd YourellGUEST
For example, St Andrews at that point in time was losing money on just about everything.
42 MINS LATER
