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Todd Sandridge

Aug 12, 2026

21:51
yeah that's right that's right so it
21:52
did that there's one other option you have if you're going to live there long term obviously what pam's saying is exactly what you need to do first of all you need to clean that off you do need to circulate the air better and there are some really high cfm fans that she's talking about that you can do that with I mean, obviously this is not going to occur, you know, probably only in two or three months out of the year.
22:12
You can peel the sheetrock off.
22:14
You can demo the sheetrock and you can foam those rafters in that particular room.
22:20
There's probably a lot of, I'm sure if it's a mid-century, you've got a lot of glass in there.
22:25
Um, so you're just, you know, it's just a boiling, you know, oven at times.
22:28
Um, but we did that on that house and it kept, you know, it would have a lot of mold and mildew and some of that may be AC, you know, adjustment, things like that.

11 MINS LATER

33:59
So
5:26
in the area for what you just said, warranty and the follow-up.
5:30
You know, you look at a lot of our competitors, but even in, in other, you know, home service industries, um, and it, and it, it's all the rage right now, you know, Clay, because AI is taking everybody's job and they can't take the home services and everybody's wanting to get in that, whether it's roofing or whatever.
5:44
And the bottom line is, you know, it's, you know, our people are not an algorithm, you know, on your social media or whatever.
5:51
The, the bottom line is, is I mean, we enjoy what we do.
5:53
We've got really good products.
5:55
We've got really good people.
5:56
And, you know, we honor the work.
7:22
... any problems?
17:24
They're getting his information, but before we take his call, Todd, why don't you tell me what you shared with me just a minute ago, because I think everybody needs to know this
17:32
Yeah, so, um, I do a lot of, um, talks and, and, um, we'll do sales meetings with different real estate brokerages around town.
17:40
And, um, you know, something that's come up just over and over and over in the past month, um, both in calls to our office and also, uh, in these, in these discussions, uh, with real estates, uh, real estate agents, is that mortgage companies are now i- if there is a hint of any sort of foundation issues out there, um, that could be a home inspector like yourself that says, you know, "Hey," you know, "I, I'm not positive.
18:04
I don't have the right equipment, but you might wanna consult with somebody," up to, um, you know, a, a, another agent saying, "Hey, we're concerned about it," or whatever.
18:11
If there's a hint of it, now these mortgage companies are saying, "We will not, uh, loan the money until there is a, a, a certified inspection." So, um, you know, a lot of people don't understand that, but, uh, you know, you and I are discussing and, and, and I mean, I've invested in stuff, you've invested in stuff, right? I don't wanna invest...
18:28
You're not gonna invest in a car that has a flat tire, right? So it's same thing.

16 MINS LATER

34:45
Is that something that, I mean, I'd, it'd be a lot of water to try to-
34:49
Yeah.
16:28
Talk to us about what kind of warranty you guys offer and anything else you want to tell us about.
16:32
Well, I think that's the biggest thing, Clay, ultimately.
16:35
Standing behind.
16:36
Yeah.
16:36
I mean, do they stand behind their work? Because in our business, warranty is everything.
16:42
And thankfully, number one, I was raised to have integrity.
16:47
And, you know, if I do something wrong, I'm going to fix it, which, you know, most of the time on the warranty situation, it's clay moving it or, you know, the pier didn't react because it was too dry and it didn't drive, things like that.

5 MINS LATER

22:07
Explain that.

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