Todd Purcell
Senior Vice President and Head of Digital Strategy at TD Bank, a digital banking leader with 30+ years at JPMorgan Chase, American Express, Citi, and USAA.
1
APPEARANCES
1
PODCASTS
Oct 1, 2026
Todd PurcellGUEST
... to today, it's significantly different, obviously, but at the same time, kinda the same.
Todd PurcellGUEST
We're thinking the same way, just in a different kinda technology perspective and a, a customer expectations.
Todd PurcellGUEST
But I think about where we started in my time at, uh, Chase and in my time at Amex, where we were building features.
Todd PurcellGUEST
It was digital products, digital features, just get the feature built out there.
Todd PurcellGUEST
And now I think as you go from features and products to start thinking about really what the experience is and what the role of digital is.
8 MINS LATER